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SINO Logistics Thailand DDP Dedicated Line is a one-stop cross-border logistics channel launched for cross-border e-commerce merchants and foreign trade enterprises. Integrating multi-modal transportation, dual customs clearance & tax inclusive service, nationwide delivery and multi-warehouse handover, it meets shipping demands for different transit times, cargo types and delivery scenarios. The standardized and categorized business terms are as follows:
Dual customs clearance service is available across the whole line with two optional modes to cover full-scenario delivery requirements: (1) DDP Tax-Inclusive Channel: Full service covering customs clearance, import duties and all relevant taxes. Customers do not need to handle destination-country tax and customs clearance formalities for one-stop receipt of goods. This quotation includes destination taxes, excluding remote surcharges, fines, warehousing fees, return shipment fees and destruction fees caused by the consignee. If the consignee refuses to settle such charges, they will automatically be payable by the shipper, who shall not refuse payment for any reason!
(2) DDU Non-Tax-Inclusive Channel: Provides dual customs clearance plus last-mile delivery service. Import duties and taxes in the destination country shall be borne by the consignee.
(3) Delivery Scenarios: Delivery available to e-commerce overseas warehouses, non-e-commerce warehouses, local corporate addresses and private residential addresses in Thailand. Quotation covers delivery cost within Bangkok; delivery fees for areas outside Bangkok shall be quoted separately upon inquiry.
Sea freight is offered as the primary channel with stable transit time:
(1) Sea Freight + Delivery (Sea Freight DDP): Transit time 13‑16 days, suitable for stocking large and heavy cargo.
(2) Land Freight + Delivery (Land Freight DDP): Transit time 6‑8 days, suitable for small urgent shipments as well as stocking large and heavy cargo.
This dedicated line covers Thailand, supporting delivery to commercial addresses, private residences and major e-commerce warehouses in Bangkok and other provinces. Delivery charges for regions outside Bangkok require separate consultation.
Acceptable Cargo Types General Cargo: Goods requiring no special handling for transportation, loading/unloading and storage; unbranded, free of liquid, powder and paste; no built-in or external batteries, non-cosmetic products.
Special Cargo: Food-related goods, bath products, skincare products, cosmetics, non-hazardous chemical goods (chemical labels required), precious metal raw materials, electrical appliances (certificate required), kitchenware (certificate required), ceramic tiles, toys, wooden furniture & wood products (accepted as general cargo with commodity inspection), PVC pipes, building materials, decoration materials, steel, aluminum, cables, baby-contact products, disposable diapers, sanitary napkins, anime figurines, personal care & oral-contact articles, unbranded electronic products (excluding high-value goods such as mobile phones and tablets), battery-powered / magnetic goods, built-in batteries, weakly magnetic products, digital products and accessories, medical supplies, motorcycle & auto spare parts, projectors, refrigerators, air conditioners, washing machines, TVs, agricultural products, cement, lamps, helmets, generators, pigments, blades, large motors, tape measures, weighing scales, measuring tools, copper tubes, copper coils, wallpaper repair adhesive, tofu cat litter, mixed cat litter, crystal repair paste, blades and tires. Branded goods with logos are acceptable.
Rejected Items Toy guns (gun replicas), cigarettes, narcotics, live animals & plants, pharmaceuticals, flammable & explosive substances, corrosives, optical discs, arms and weapons and other goods restricted by IATA (International Air Transport Association) are strictly rejected! If cigarettes are seized, a fine of RMB 5,000 will be imposed and the incident will be reported to the police for severe punishment!
Billing Provisions
① Minimum consumption for bulk cargo: 0.5 CBM per shipment. Shipments less than 0.5 CBM will be charged as 0.5 CBM.
② Weight & volume calculation: Volumetric weight limit: maximum 500 KG per CBM. For cargo exceeding this limit, calculation formula: (Actual KG ÷ 500) × unit price.
③ The shipper must provide detailed Chinese and English PACKING LIST and INVOICE.
④ Formal customs declaration: Accepted for shipments starting from 5 CBM. Formal declaration tax rebate handling fee: RMB 900 per shipment; supplementary page fee: RMB 50 per page.
⑤ If customs inspection is triggered due to under-declaration or omission of cargo value by the shipper, all liabilities and costs incurred shall be borne by the shipper.
⑥ For oversize and overweight cargo requiring forklift loading and unloading, fees will be charged based on actual incurred costs.
Note: The above quotation includes invoice issuance fees (transport invoices, service invoices for payment, etc.).
(1) Premium local Thai logistics resources are adopted for stable delivery. The optimal delivery method will be matched according to regions and cargo types. (2) Deliveries cover commercial districts and private residences. (3) Provinces outside Bangkok are non-default delivery zones. Remote surcharges are available upon separate inquiry, and all related fees shall be borne by the shipper.
Heavy rainfall occurs frequently in Southeast Asia. Waterproof packaging is required for goods.
If our packaging service is requested: carton RMB10 / pc, waterproof packaging RMB10 / shipment. Charges for wooden crate and pallet fabrication are subject to actual incurred costs.
The shipper shall assess packaging safety independently. Packages must be sturdy and firm to avoid cargo damage during transit.
Full-process tracking is available to query cargo transit routes and real-time logistics status.
① Our company shall not bear any liability for cargo detention / loss caused by discrepancies between declared information and actual goods provided by the shipper. All incurred costs shall be borne by the customer.
② In case of cargo loss or severe man-made damage during transit, compensation will be three times the freight, capped at RMB600 per shipment. No compensation for cargo damage or breakage of fragile goods; rodent damage to food in the warehouse is excluded from compensation scope.
③ No compensation will be offered for damaged parcels, partial loss or delays arising from packaging defects. Fragile goods are not covered by compensation.
(1) We will not compensate for transit delays caused by force majeure, such as vessel schedule adjustment, port congestion, extreme weather, Thailand customs inspection and domestic / overseas security detention!
(2) If return shipment or destruction is triggered by failed last-mile delivery or consignee rejection, all return handling fees, destruction fees and redelivery charges shall be borne by the shipper and settled on an actual cost basis!
(3) For smooth customs clearance, “Made in China” mark must be clearly printed or pasted on all outer cartons.
(4) Outer carton labels must be intact and firmly attached. All costs arising from undeliverable shipments due to blurred, missing or damaged labels shall be borne by the shipper.
For non-standard cargo types, special oversize dimensions, bulk customized logistics plans, complex inspection orders and quotations for extra-large cargo, separate inquiry can be submitted per shipment for confirmation. Contact Person: Mr. Xu Contact: Phone / WeChat / Enterprise WeChat: +86 19303007793
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