Services
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SINO Logistics Lebanon Dedicated Line is a one-stop cross-border logistics channel with years of experience in Middle East logistics. It integrates full-category sea and air transport solutions, covering domestic pickup, dual customs clearance, Lebanon door-to-door delivery, system visual tracking and one-on-one dedicated service. It meets shipping demands of cross-border e-commerce, foreign trade factories and small & medium traders with different cargo volumes, transit time requirements and budgets. With stable transit time, clear claim settlement rules and flexible services, we have earned long-term trust from new and existing clients.
The air freight service provides dual customs clearance and door-to-door delivery from Guangzhou, China to Lebanon, classified into general cargo and battery-powered cargo. Delivery service varies by consignee address.
One-stop dual customs clearance & door-to-door service: Cargo departs from Guangzhou and will be delivered to consignee’s address after dual customs clearance. Clients do not need to handle complicated logistics and customs clearance procedures.
Billing rule: Charged on the greater value between actual weight and volumetric weight, minimum chargeable weight 10KGS.
Reference transit time: 7‑12 days for general cargo. Delivery included for Beirut; delivery service excluded for other locations.
Intelligent system management: Systematic order management for the whole process. Notifications for warehouse receipt, flight departure, customs clearance and delivery milestones. 24/7 online cargo tracking available.
Dedicated consultant service: One-on-one follow-up by account managers. Customized transport plans based on cargo type, transit time requirements and shipping budget.
General Cargo (Non-battery) Non-counterfeit goods. “MADE IN CHINA” label must be affixed on all inner items.
Battery-powered Cargo Separate consultation and confirmation are required before shipment of battery-powered goods.
Air Delivery Instruction: Delivery service included for Beirut area; delivery fee excluded for addresses outside Beirut. “MADE IN CHINA” marking is mandatory on cargo and outer cartons. Outer cartons must be wrapped with woven bags.
For our Lebanon sea freight line, shipments less than 1CBM will be billed as 1CBM. Free delivery is available for shipments ≥5CBM.
One-stop service: Full sea freight operation from China to Lebanon, including domestic customs declaration, destination port customs clearance and tax payment.
Stable transit time: General cargo (certificate-free products) reference lead time 50 days; special goods (certificate-required products) reference lead time 60 days.
Intelligent visual tracking: Systematic order management with alerts for warehouse entry, container loading, port arrival and customs clearance. Real-time logistics tracking online 24/7.
Dedicated consultant service: One-on-one follow-up by account managers. Customized sea freight plans on request.
General Cargo (Certificate-free Products) Non-counterfeit goods, no ministry approval required. Reference transit time: 50 DAYS.
Special Goods (Certificate-required Products) Non-counterfeit goods, ministry approval required. Reference transit time: 60 DAYS.
Sea Freight Remarks: Free delivery for shipments ≥5CBM. “MADE IN CHINA” marking must be printed or affixed on goods and packaging. Counterfeit goods, food, liquids, powders and other sensitive dangerous goods are not accepted.
Domestic warehouse: Cargo acceptance in Guangzhou. Consolidated shipment from multiple sources supported. Destination service: Lebanon nationwide dual customs clearance & door-to-door service. Air freight delivery included for Beirut only, excluded for other addresses. Free sea freight delivery for shipments ≥5CBM.
Shippable GoodsMobile phone accessories, garments, clothing accessories, watches, shoes, bags, stationery (notebooks, pens), keychains, flower pots, memory cards, glass bottles, hardware, plastic tableware, electric irons, perfume bottles, furniture, magnets, bags, cups.
Certificate-required GoodsElectrical appliances with plugs
Non-shippable GoodsCosmetics, liquids, lamps, screen separators, toys, cameras, electric fireplaces, products with national flags, cameras, sprayers, batteries, advertising machines, sealing machines (electronic products and machinery with plugs)
Important Requirement: Counterfeit goods are rejected. “MADE IN CHINA” marking must be printed or affixed on goods and packaging.
Deadline for claim application: Claims must be submitted within 3 working days after consignee receives goods. No claims will be accepted beyond this period.
Claim standard for air & sea door-to-door dedicated lines:
In case of total loss of whole package, we shall compensate twice the freight of the lost shipment (i.e. freight waived plus compensation equivalent to one additional freight). Compensation amount shall not exceed cargo value. If freight exceeds cargo value, compensation will be capped at cargo value.
Loss covered, damage excluded: Only applicable to total loss of whole parcel. Loss of individual pieces inside a parcel is not covered. Due to multi-segment transportation, please ensure solid cargo packaging. Damage of fragile goods shall be borne by the shipper.
Cargo insurance is available at a premium of 3% of cargo value. Loss caused by third-party factors such as customs inspection is excluded from insurance coverage.
We shall not be liable for cargo loss arising from uncontrollable third-party factors including customs inspection. Such losses shall be borne by the shipper.
Required claim documents: Clients need to submit claim letter and supporting documents for investigation, including consignee information, commodity description, declared value and purchase invoice. Compensation will be issued after we confirm the loss.
Please ensure actual cargo matches the declaration on packing list. False declaration, concealment or omission is prohibited. Our company reserves the right to pursue liabilities once discrepancies are detected.
Cargo shall be properly packed by shipper. Any loss or damage caused by improper packaging shall be borne by your company.
Accurate declaration of commodity name, material, quantity and cargo value is mandatory before shipment. Concealment and misdeclaration are forbidden to avoid customs clearance abnormalities and extra charges at destination.
Certificate-required goods must be confirmed with account consultants before shipment. Follow channel requirements strictly for stable customs clearance and transport.
Outer cartons must be sturdy and neat with clear shipping marks. Outer cartons for air freight must be wrapped with woven bags. “MADE IN CHINA” marking must be printed or affixed on goods and packaging.
Transit time is for reference only. Lead time will be extended without compensation in case of force majeure such as port congestion, customs inspection, adverse weather or local policy changes.
Customized logistics solutions can be provided for oversize cargo, special goods, bulk orders and special shipping requirements upon inquiry.
Contact Person: Mr. Xu Contact: Phone / WeChat / Enterprise WeChat: +86 19303007793
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