The cooperation between this client and SINO began in 2007 when SINO was established, and it has been 16 years since then;

The client is a Chinese immigrant Canadian couple residing in Toronto; They are particularly reasonable and understanding;

The cooperation over the past 16 years can be said to have already transcended commercial cooperation, so I call it a friend.

This friend travels several batches of shoes from China to Toronto every year, sometimes for container loading and sometimes for bulk shipping;

Every time he orders goods, he goes back to Canada, and sometimes even places orders directly online;

After placing an order, they will send me the order and I will contact the supplier to arrange a delivery time;

According to the agreed time, receive and inspect the goods at the Sino warehouse, and assist the customer in paying the final payment;

Then label, reinforce the packaging, and deliver the goods to the dock; Operate documents according to time, track and send customs clearance documents to them;

Before the goods arrive at the port, the local agent will notify them to pay the fees and complete customs clearance procedures, and then pick up the goods.

It has been like this for over a decade. Simple yet mutually trusting.