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SINO Logistics Japan Dedicated Line is a one-stop cross-border logistics channel developed for cross-border e-commerce merchants and foreign trade enterprises. It integrates multiple transport options including small parcel express, air freight commercial shipments, sea freight commercial shipments, tax-inclusive sea freight for oversize cargo and commercial fast vessel service, covering customs clearance, nationwide delivery and multi-warehouse handover. It meets shipment requirements for different transit times, cargo types and delivery scenarios. The standardized and categorized business terms are as follows:
Important Note: Japan small parcel express (Sagawa, Kuroneko) is mainly for personal import shipments. Air freight, sea freight and fast-vessel commercial shipments are on DDU terms, excluding destination duties. The oversize tax-inclusive sea freight channel provides duty-inclusive service.
Small Parcel Express (Sagawa / Kuroneko): Mainly carries parcels addressed to individual consignees. Shipments under company name or to corporate addresses cannot be cleared. Duties are prepaid by default; no tax invoice for zero-duty parcels. Duty handling fee is 3% of payable tax, minimum CNY 30 per shipment. Genuine leather and knit textile goods are likely to incur customs duties, which shall be borne by the shipper. An additional general clearance fee of JPY 1,000 per shipment applies.
Air Freight Commercial Shipment DDU: Destination duties excluded. Duties can be prepaid (a deposit equivalent to 15% of declared value, refund for overpayment or supplementary for shortage; 3% handling fee on tax amount, minimum CNY 50 per shipment). Freight and duties can also be collected from consignee. A handling fee will be charged if switching from collect to prepaid terms.
Sea Freight Commercial Shipment DDU: Destination duties excluded. Duties may be prepaid or collected from consignee. If the consignee fails to settle tax within 5 working days, the obligation will automatically transfer to the shipper. A CNY 100 handling fee applies for switching from collect to prepaid terms per shipment.
Commercial Fast Vessel DDU: Destination duties excluded. Duties available for prepaid or collect, subject to the same rules as sea freight commercial shipments.
Oversize Tax-Inclusive Sea Freight: Tax-inclusive delivery to commercial and residential addresses within 23 Wards of Tokyo and Osaka City. Goods are delivered truck-side; consignee shall arrange offloading by themselves. Offloading service available upon separate inquiry.
Delivery Scenarios: Delivery available to e-commerce overseas warehouses, residential premises and commercial addresses. Warehouse, logistics, hotel and exhibition venue addresses cannot be cleared directly; valid importer documentation is required.
Small Parcel Express (Sagawa, Kuroneko)
Sagawa: Remote surcharge applies only to Hokkaido and Okinawa. Hokkaido: CNY13/KG, minimum CNY50 per shipment; Okinawa: CNY20/KG, minimum CNY100 per shipment.
Kuroneko: Chugoku region (Shimane, Okayama, Hiroshima, Yamaguchi, Tottori), Shikoku region (Kagawa, Tokushima, Kochi, Ehime) and Northern Tohoku (Aomori, Akita, Iwate): CNY8 per parcel. Kyushu region: CNY16 per parcel. Hokkaido: CNY13/KG, minimum CNY50 per shipment; Okinawa: CNY20/KG, minimum CNY100 per shipment.
Air Freight Commercial Shipment DDU: Hokkaido and Okinawa surcharge CNY5/KG, minimum CNY100 per shipment.
Sea Freight Commercial Shipment & Commercial Fast Vessel: Fees for remote areas such as Hokkaido and Okinawa available upon separate inquiry.
Oversize Tax-Inclusive Sea Freight: Remote area surcharges upon separate inquiry.
Minimum shipment weight: 0.5KG. Transit time: 2‑3 working days. Quotation in RMB, no fuel surcharge.
Booking & Pre-notification Requirements: Consignee name must NOT include Kabushiki Kaisha or CO.,LTD. Maximum declared quantity 24PCS per shipment (for personal use). Pre-notify and obtain tracking number via our system client, then print and paste shipping label. Document amendment after warehouse departure: CNY100 per shipment; amendment before departure free of charge.
Dimension Limits: Minimum 15×10×1cm. Sum of three sides ≤160cm, single side＜100cm. Parcels with single side over 100cm while total three sides within 160cm are only acceptable for Sagawa small parcel. One shipment with multiple packages is prohibited. Spherical and irregular-shaped goods rejected. Cylindrical goods single side ≤60cm, rejected if exceeding. Packaging must withstand regular transportation.
Tracking Website: https://www.sinocargogz.com;
Transit time: 3‑4 working days. Quotation in RMB including fuel surcharge.
Billing Rule: Volumetric weight = Length(cm) × Width(cm) × Height(cm) ÷ 6000. The greater value between actual weight and volumetric weight applies. Rounding up by 0.5KG for weight below 15KG; rounding up by 1KG for weight above 15KG. For multi-piece shipment, minimum chargeable weight per carton 10KG.
Customs Declaration: General trade declaration CNY300 per shipment, CNY50 per additional page. Commodity inspection fee upon separate inquiry.
Operation: Shipment interception available before 14:00 Japan time one day prior to flight arrival, success not guaranteed. CNY30 per shipment for successful interception. Invoice amendment after dispatch: CNY100 per shipment.
Transit time: Around 25 days door to door.
Billing Rule: Volumetric weight = Length(cm) × Width(cm) × Height(cm) ÷ 6000; 300KG = 1CBM. Volume less than 1CBM will be charged as 1CBM. No volume split.
Customs Declaration: General trade declaration CNY350 per shipment. Single carton ≤30KG, sum of three sides ≤160CM. Surcharges apply if exceeding limits. Wooden case surcharge CNY500/CBM.
Basic Delivery Coverage: Tokyo, Saitama, Chiba, Kanagawa. Other addresses upon separate inquiry.
Transit time: Approximately 7 working days after vessel departure.
Customs Declaration: CNY350 per shipment, CNY50 for extra page. Items under 10KG are billed as 10KG. Single carton ≤30KG, sum of three sides ≤160CM. Overlength / overweight goods upon separate inquiry.
Transit time: Around 18‑25 days overall.
Billing Rule: Volumetric weight = Volume ÷6000, 167KG=1CBM. No extra charge for cargo value ≤CNY40/KG. An extra CNY1/KG applies for every CNY10/KG increase in value. Goods valued over CNY100/KG quote separately. Single side＞3M surcharge CNY2/KG, minimum CNY500. Forklift fee applies if actual weight exceeds 1500KG.
Customs Declaration: General trade declaration CNY350 per shipment, CNY50 per additional page.
Special Surcharges: Commercial machinery & equipment: CNY300 importer usage fee. Wood & bamboo commodity inspection: CNY700 per shipment. Single-material food machinery: CNY750 per item name. “Made in China” label must be affixed on outer cartons and products.
Packaging: If actual weight＞40KG or volumetric weight＞50KG, pallet or wooden frame with forklift slots is mandatory. Consignee shall prepare unloading platform.
Small parcel express and air freight cover entire Japan. Basic sea freight commercial delivery covers Tokyo, Saitama, Chiba and Kanagawa; other regions quote separately. Basic coverage for oversize tax-inclusive service includes 23 Wards of Tokyo and Osaka City; remote areas upon inquiry. Hokkaido and Okinawa are remote zones with high surcharges.
Air Freight DDP: Built-in / attached batteries (WH＜100WH) accepted. Rejected: goods unable to pass X-ray inspection, soft cartons without reinforcement. Pure batteries, bulk mixed batteries and high-power battery goods are not accepted.
Sea Freight DDP: Built-in / attached batteries (WH＜100WH) accepted. Rejected: strong magnetic & electric goods, cargo delivered in Hong Kong, goods unable to pass X-ray inspection, soft cartons without reinforcement. Pure batteries and mixed battery shipments are not accepted.
Wooden frames, raw wood, bamboo and rattan products must complete formal fumigation and provide fumigation certificate before shipment. Wood panels and wooden cases must be structurally sound for Japanese customs inspection. Fully sealed and nailed wooden crates are prohibited.
Order number must be marked on delivered goods. Waybills shall follow our prefix rules. Pre-notification data must match physical goods; misdeclaration and omission are forbidden.
Commercial invoice in Excel / Word format is required, fully containing: consignee name/company, full address, Japanese postal code, valid contact number, full cargo description, HS code, declared value and invoice number. Shipment will be rejected for incomplete documents.
Japan Customs strictly checks under-declaration, split declaration and false declaration. All goods must be truthfully declared with item name, quantity, material, usage and value. Vague descriptions and low-value concealment are prohibited.
For goods eligible under China-Japan Free Trade Agreement, JFTA Certificate of Origin can be provided for Japanese tariff reduction. Ordinary Certificate of Origin only proves origin without tariff preferences.
For bulk or high-value shipments, the shipper shall cooperate and provide purchase vouchers, transaction records and payment proof upon customs audit. All costs arising from clearance delay, detention or fines due to non-cooperation shall be borne by the shipper.
JFTA Certificate of Origin application: CNY150 per copy/page for ordinary goods; CNY250 per copy/page for sensitive battery goods; CNY25 per additional page.
Local Japan compliant customs filing: Follow Japan Customs tax regulations. Routine clearance handling fees reimbursed on actual basis. Government duties and inspection fees for high-value or inspected cargo are subject to tax invoices.
For DDP tax-inclusive shipments, duties are paid on your behalf by our company with a fixed handling fee of CNY150 per shipment.
Export Customs Declaration: Air freight general trade declaration CNY350 per shipment, port transit fee CNY1/KG, CNY50 per extra page. Sea freight general trade export declaration CNY300 per shipment, CNY50 per extra page. Customs inspection and exception handling fees reimbursed on actual basis.
Domestic warehouse overstorage: If goods are stored more than 7 calendar days after handover and before departure due to shipper’s reasons, CNY0.35/KG/day starting from Day 8, minimum CNY20 per day.
Destination warehouse overstorage: If cargo is detained after arrival in Japan and not cleared / signed for timely due to consignee reasons, local Japanese warehousing and detention fees will accrue after 7 calendar days. All such fees reimbursed on actual basis and borne by the shipper.
(1) We engage top local Japanese logistics resources (Sagawa, Kuroneko, Japan Post and local trucking teams) to deliver to Japanese commercial addresses, residential premises, Amazon FBA warehouses, third-party overseas warehouses and industrial parks. (2) For overweight, overlength and palletized large cargo, confirm in advance that the consignee has forklift and unloading equipment. All costs for re-delivery or manual offloading due to lack of equipment shall be borne by the shipper. (3) Remote Japanese islands, Okinawa, Hokkaido and PO box addresses incur corresponding remote surcharges. All redelivery, return and warehousing charges caused by wrong address, mismatched information or consignee refusal shall be borne by the shipper.
The whole journey of Japan dedicated line can be tracked in real time, covering domestic pickup, main carriage, port clearance, last-mile delivery and proof of delivery. Transparent tracking under one waybill for clients to monitor cargo status.
For cargo value over CNY700 per shipment, shippers are recommended to purchase commercial cargo insurance to mitigate transport risks.
With commercial insurance: We only waive freight corresponding to the loss. Cargo damage or loss will be claimed by the shipper from the insurer under policy terms.
Without insurance - Documents: Only corresponding freight waived, no extra compensation. - General cargo: Freight corresponding to damaged chargeable weight waived. Cargo loss compensated at declared fair value. Maximum compensation per shipment shall not exceed the total freight of damaged portion.
Liability recovery: Concealment of prohibited/restricted goods, false declaration, counterfeit & infringing goods or missing mandatory certification resulting in Japanese customs fines, detention or destruction. The shipper shall bear all costs and compensate us for equivalent economic losses. Litigation fees and attorney fees for debt recovery shall all be borne by the shipper.
Claim limitation: In case of cargo damage or loss, the shipper must submit written claim application and complete supporting documents within 30 days. Failure to do so will be deemed waiver of claim rights.
We shall not be liable for compensation and freight will not be waived under the following circumstances:
Shipment contains prohibited or undeclared restricted goods; false, incorrect or missing declaration documents; failure to timely supply Japanese clearance documents leading to detention.
Goods with IP infringement, missing Japanese import certification or failed quality inspection; damaged packaging, improper strapping, substandard outer cartons; unreported overweight/overlength, damage or detention caused by no unloading equipment at consignee side.
Outer packaging intact while inner goods damaged or short-shipped; consignee delayed collection, refusal of goods or refusal to pay duties.
Routine Japanese customs inspection, regulatory control, force majeure; customs seizure, forfeiture or return; unfeasible special requests raised after cargo handover; service suspension due to outstanding payment.
No compensation for any indirect losses. Insured shipments subject to insurance deductible clauses. No compensation for transit delay or cargo damage for sea freight shipments inspected by customs under any circumstances.
(1) The shipper must truthfully declare item name, material, usage and cargo value. Battery and wooden products must strictly comply with certificate and fumigation requirements. Incomplete documents or false declaration may lead to high clearance / inspection fees and cargo detention risk. (2) Confirm all surcharges before shipment for overweight, overlength, residential address and remote island orders. Verify unloading conditions with consignee for large pallet shipments in advance to avoid secondary charges. (3) We shall not compensate for transit delays caused by force majeure such as flight cancellation, vessel schedule adjustment, port congestion, extreme weather, security detention at China/Japan ports and Japanese customs inspection. (4) Returns caused by non-logistics factors such as wrong address, consignee refusal or unsuccessful signature, all return fees, warehousing fees and redelivery fees shall be borne by the shipper, reimbursed on actual basis. (5) Outer cartons must be sturdy and pressure-resistant for international transport. Shipping labels must be fully and firmly pasted. Costs for delivery failure due to blurred or missing labels are on the shipper. “Made in China” must be clearly printed or pasted on all outer cartons to meet Japanese import clearance standards.
(1) For special cargo types, oversize non-standard dimensions, bulk customized orders and complex logistics requirements, we can provide exclusive tailored logistics plans per shipment to satisfy personalized shipping demands. (2) SINO dedicated lines serve only direct traders and cross-border e-commerce clients. Transshipment from freight forwarder peers is not accepted. Thank you for your understanding! (3) Contact Person: Mr. Xu Contact: Phone / WeChat / Enterprise WeChat: +86 19303007793
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