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SINO Logistics Chile Dedicated Line is a one-stop cross-border logistics service launched for cross-border e-commerce merchants and foreign trade enterprises. It consists of three product lines: Chile Air Freight Dedicated Line, Direct Sea Freight Dedicated Line to Chile, and International Express / Parcel Dedicated Line. Integrating domestic pickup, international transportation, dual customs clearance & delivery, and overseas warehouse handover, it satisfies shipping demands with different lead times, cargo volumes and customer groups.
Service Introduction: Flights depart from Chinese mainland and Hong Kong with stable flight resources. Suitable for goods requiring fast transit, for e-commerce platform restocking, high-value cargo and transshipment-sensitive products.
Acceptable Cargo: General goods, battery-powered products, textiles
Total Transit Time: 15‑25 days
Service Introduction: Cargo acceptance available in Guangzhou, Shenzhen and Yiwu. Operated by our own local overseas warehouse in Chile. Supports delivery to warehouses of multiple e-commerce platforms and private addresses. This channel features stable service and cost performance, ideal for bulk stock replenishment shipments.
Acceptable Cargo: General goods, battery-powered products, textiles, etc.
Total Transit Time: 45‑60 days
Service Introduction: Flights available from Chinese mainland and Hong Kong. Fast transit and stable customs clearance. Designed for small parcels, suitable for retail end customers and small-batch sample shipments.
Acceptable Cargo: General goods, battery-powered products, textiles
Total Transit Time: 15‑25 days
This channel provides dual customs clearance & tax-inclusive door-to-door service, operated by our own local overseas warehouse in Chile. It covers mainstream e-commerce warehouses, industrial parks, corporate premises and private delivery addresses nationwide in Chile with no delivery blind spots.
Important Notice: Please confirm with our team before shipment whether your products can be cleared smoothly in Chile. Chile customs enforces strict supervision and rigorously inspects under-declared cargo value and false declarations. You must truthfully declare commodity name, quantity and cargo value to avoid risks of cargo seizure and fines.
This channel accepts general goods, battery-powered products and textiles. For battery-powered cargo, battery specifications must be confirmed before shipment; MSDS and transport identification reports shall be provided when necessary to ensure customs compliance. For branded goods, customs clearance feasibility must be verified in advance. Branded shipments require official brand authorization documents; shipments without authorization will not be accepted.
Prohibited cargo includes counterfeit infringing goods, liquids, powders, food, medicines, cosmetics, flammable & explosive hazardous materials and other contraband.
In case of violations such as concealed shipment, unauthorized cargo mixing, under-declared value or contraband inclusion, all destination port costs including customs clearance fees, warehousing charges, fines and return freight as well as cargo seizure risks shall be borne solely by the shipper.
Receiving warehouses: Guangzhou, Shenzhen, Yiwu. Nearby pickup available at multiple warehouses for high efficiency and convenience.
Full tracking available for Chile Dedicated Line. From domestic pickup, international trunk transportation, port customs inspection, last-mile delivery to final signature, logistics milestones are updated in real time. One tracking number for the whole shipment with transparent trajectory, enabling customers to monitor cargo status throughout the transit.
Customers shipping high-value goods are recommended to purchase cargo insurance on their own to mitigate transportation risks.
Compensation claims will NOT be accepted under the following circumstances:
Cargo seizure or fines caused by infringement, false declaration, under-declared cargo value, missing local Chile import certifications; our company assumes no liability.
Cargo damage, dampness or shortage arising from inherent product defects, damaged outer packaging or poor packaging. No compensation for any damage to fragile items.
Cargo damage, loss or detention caused by force majeure including war, natural disasters, local strikes and port control.
Transit delays caused by flight schedule changes, vessel delays and routine customs inspection; no compensation for time delay.
(1) A packing list and commercial invoice must be truthfully submitted before shipment. The invoice shall fully include company name, address, contact information, cargo details, HS code, material, usage and declared cargo value, which must match the actual goods.
(2) For battery-powered goods, shipping standards shall be confirmed in advance, and compliant documents shall be provided as required to prevent customs clearance blockage and cargo detention.
(3) Outer cartons must be sturdy, compression-resistant and drop-proof with clear and complete shipping marks. It is recommended to print or affix the mark “Made in China” on outer packaging to comply with Chile import customs requirements.
(4) Sea freight is direct service with total transit time of 45‑60 days. Air freight and parcel service take 15‑25 days. All lead times are for reference only and may be extended by customs inspection, weather, port control and other factors.
(5) Logistics rates fluctuate in real time subject to market space availability and fuel prices. Please confirm the latest quotation and channel rules with your dedicated sales representative before shipment.
Separate consultation is available for oversize & overweight cargo, large-volume customized orders, special commodity types and complex logistics requirements. We provide one-on-one customized shipping solutions.
Contact Person: Mr. Xu Contact: Phone / WeChat / Enterprise WeChat: +86 19303007793
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