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SINO Logistics Canada Dedicated Line is a one-stop cross-border logistics channel launched for cross-border e-commerce merchants and foreign trade enterprises. It integrates multi-modal transportation, dual customs clearance & tax-inclusive service, nationwide delivery and multi-warehouse handover, satisfying shipping requirements for different lead times, cargo types and delivery scenarios. The standardized and categorized business terms are as follows:
Full-line dual customs clearance service to Canada is available with two optional modes to cover full-scenario delivery needs:
(1) DDP Tax-Inclusive Channel: Covers full customs clearance, customs duties and all taxes. Customers do not need to handle destination-country tax matters or customs formalities, with one-stop service until goods receipt.
(2) DDU Non-Tax-Inclusive Channel: Provides dual customs clearance plus last-mile delivery. Customs duties and taxes incurred in the destination country shall be borne by the consignee.
(3) Delivery Scenarios: Supports delivery to Amazon FBA warehouses, FBC, 4P and overseas e-commerce warehouses; also available for non-e-commerce warehouses, local corporate addresses and residential addresses nationwide across Canada.
Four main channels including air, sea, rail and trucking are available according to customers’ timeline and budget, featuring stable and tiered lead times: (1) Air Freight + Delivery: Transit time 5–14 days, express channel for urgent restocking and time-sensitive orders.
(2) Sea Freight + Delivery: Transit time 35–55 days, low-cost channel for large/heavy cargo and non-urgent stocking. Sea freight has fast vessel and standard vessel options. Time-guaranteed service is available, please enquire for individual shipments.
The dedicated line covers the whole of Canada with no delivery blind spots, including all Canadian provinces and territories. Delivery is available to commercial addresses, private residences and major e-commerce warehouses.
Acceptable Cargo: General goods, regular battery-powered products (all standard battery goods are acceptable).Weight Range: 0.5KG–3000KG, covering small samples, single medium/large parcels and bulk heavy cargo of all categories.
Billing Rules for Courier Shipments (Amazon shipments refer to Amazon warehouse creation standards):
(1) Minimum billable weight per parcel: 10KG.
(2) Overweight Surcharge: 22KG ≤ actual weight ＜40KG, an overweight surcharge of RMB 255 will be charged per parcel. Parcels with actual weight ≥40KG will be rejected by the channel.
(3) Penalty for Non-compliance: If parcels with actual weight ≥40KG, overlength sides or excess girth are shipped with concealed information, UPS/FedEx in Canada will impose a heavy fine of USD 1,600 per parcel. All fines shall be borne by the shipper.
(1) Premium leading local Canadian logistics resources are adopted for last-mile delivery with stable service and high signature rates. Main carriers: UPS, FedEx and local trucking service. The optimal delivery method will be matched based on region and cargo type.
(2) Delivery covers commercial zones and private residences.
(3) Remote & Extremely Remote Zones for courier delivery: A surcharge of RMB 4 per parcel applies to remote addresses. Quotation for extremely remote areas shall be enquired separately. (4) Self-pickup Reminder for Oversized Cargo: Before shipment, confirm that cargo dimensions fit transport containers and verify loading/unloading capacity of the destination warehouse for oversized self-pickup goods.
Overlength Surcharge (1) 120CM ≤ longest side ＜170CM OR second longest side ≥75CM: overlength surcharge RMB 255 per parcel. (2) Parcels with maximum single side ≥170CM will be rejected directly. (3) Overlength Charges for Oversized Trucking Shipments: 200CM ≤ cargo height ≤270CM / 200CM ≤ longest side ＜300CM: overlength surcharge RMB 1 / KG; 300CM＜ longest side ≤500CM: overlength surcharge RMB 2 / KG; For single side exceeding 500CM, quotation shall be requested per shipment.
Girth Standards (1) Girth formula: Length + 2 × (Width + Height) (2) 260CM ≤ girth ≤319CM: over-girth surcharge RMB 255 per parcel. (3) Parcels with girth ≥320CM will be rejected directly.
Supplementary Deduction Clause: If no obvious overlength/overweight is observed upon goods receipt by our company and no surcharge is collected before shipment, but UPS/FedEx overseas subsequently issues bills for overlength or overweight, all related surcharges must be fully settled by your company on an actual-cost basis.
A parcel will be deemed irregular and subject to a RMB 240 irregular-parcel fee if meeting any of the following:
(1) Items not fully packed in corrugated cartons, including tires.
(2) Outer packaging other than corrugated cartons; wooden frame packaging is not accepted. Outer packaging materials include canvas, leather, metal, hard plastic, plastic bags, foam plastic, etc.
(3) Goods packed only in soft packaging bags (PE bags, bubble bags, etc.).
(4) Goods wrapped only in shrink film / stretch film without complete carton protection.
(5) Outer packaging bundled with metal/plastic straps; goods with built-in wheels, handles or carrying straps; goods protruding outside the carton or loosely fixed.
(6) Cylindrical goods: pipes, tanks, barrels, rollers, tires, metal drums, plastic pails, etc.
(7) Cartons fully wrapped with stretch film, covered with large-area yellow packing tape, added with binding straps, corner protectors or compressed packages.
Full-process tracking is available to query cargo transit routes and real-time logistics status.
(1) Some remote provinces in Canada carry risks of secondary customs inspection. If secondary customs clearance is triggered, all derived costs including secondary clearance fees, return and redelivery fees shall be borne by the customer.
(2) For DDU non-tax-inclusive shipments, customers must provide their own Canadian VAT and EORI numbers. Full sets of documents must be submitted in accordance with our requirements for tax deferral application. A 3% handling fee on tax amount applies for orders without prepaid duties.
(3) Tax deferral cannot be guaranteed 100% successful. If the deferral application fails, customs clearance will switch to tax payment upon arrival. Tax amount is subject to the local customs tax invoice. The tax ID for deferral must be identical to the declared tax ID, and product sales links must be bound to the corresponding VAT number. Sales links cannot be modified arbitrarily before customs clearance. For non-tax-inclusive shipments and PVA tax-deferred goods, inspection fees incurred during customs examination are charged on an actual cost basis. Do not arrange shipment if you cannot accept this clause!
(4) We shall not be liable for any compensation for transit delays caused by force majeure factors, including flight cancellation, vessel schedule adjustment, port congestion, extreme weather, customs inspection at Canadian ports, security detention at domestic and overseas ports, etc.
(5) Returns caused by failed last-mile delivery, Amazon warehouse overstock, consignee refusal (including rejection by Amazon FBA warehouse), all return handling fees and redelivery fees shall be borne by the shipper, billed on an actual-cost basis.
(6) Two warehouse entry barcodes must be pasted on outer cartons for Amazon inbound shipments.
(7) Outer cartons must be sturdy and solid to avoid cargo damage in transit and prevent rejection or cargo loss by Amazon warehouse.
(8) Heavy use of yellow packing tape is prohibited. Fully paste SKU barcodes and FBA outer box labels before shipment and fully cover them with transparent tape for protection. If delivery failure occurs due to blurred, missing or damaged labels, all resulting costs shall be borne by the shipper.
(9) For smooth customs clearance, the marking “Made in China” must be clearly printed or pasted on all outer cartons.
Quotation for non-standard cargo, special oversized dimensions, bulk customized logistics plans, complex inspection-prone orders and oversized trucking shipments can be enquired and confirmed per individual shipment.
Contact Person: Mr. Xu Contact: Phone / WeChat / Enterprise WeChat: +86 19303007793
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