Services
Choice comes from trust; cooperation comes from sincerity.
SINO Logistics India Dedicated Line is a tailor-made one-stop China-India cross-border logistics channel for foreign trade enterprises and cross-border e-commerce merchants. As South Asia’s largest economy, India boasts abundant air and seaport resources including Delhi, Mumbai and Nhava Sheva, supported by a huge market volume. Leveraging compliant local customs brokers in India, direct air and sea freight space and on-site operation teams, our dedicated line delivers a full suite of logistics services including procurement warehousing, space booking, multimodal transportation, destination customs clearance, last-mile delivery, overseas warehousing and after-sales support. We optimize supply chain workflows to help customers cut costs and improve fulfilment efficiency, catering to diversified shipping scenarios such as enterprise foreign trade shipments and cross-border e-commerce stock replenishment. The standardized business terms are as follows:
We provide formal dual customs clearance services via compliant local Indian agents, compatible with India’s ICEGATE electronic customs declaration system. Customers may freely choose between DDP and DDU modes for various delivery scenarios including corporate consignee receipt, e-commerce FBA stocking and residential addresses:
(1) DDP Tax-Inclusive Channel: Covers customs clearance, basic customs duty (BCD), Social Welfare Surcharge (SWS), IGST integrated GST and relevant taxes. Clearance is handled under an Indian local agent importer model. No BOE import declaration document will be issued under DDP mode, which cannot be used for input tax credit by local Indian enterprises. Customers do not need to manage local Indian clearance and tax payment procedures. The one-stop service runs through to final receipt, simple and hassle-free, suitable for most shipping scenarios including cross-border e-commerce.
(2) DDU Non-Tax-Inclusive Channel: Includes export customs clearance in China + destination customs clearance + nationwide last-mile delivery. For DDU shipments, the receiving enterprise must provide a valid 10-digit IEC import-export code, GSTIN tax ID and complete KYC document submission. Declarations cannot proceed without compliant qualifications. All duties, IGST and other taxes incurred at destination shall be borne by the consignee. Formal BOE import declaration documents can be issued to support local Indian enterprises’ independent tax filing and import deduction requirements, with complete and compliant clearance records.
(3) Core Delivery Scenarios: Exclusive delivery available for Amazon FBA warehouses and third-party overseas warehouses in India; also covers nationwide addresses including local corporate premises, industrial parks and residential buildings. Cargo movement is fully traceable with an intelligent tracking system.
We have signed cooperation agreements with multiple airlines and shipping carriers to offer end-to-end China-to-India container and cargo booking services. Four primary channels are available: air dedicated line, general air freight, LCL sea freight and FCL sea freight. Tiered transit times and stable capacity meet shipping requirements across different budgets and lead times:
(1) India Air Dedicated Line: Stable scheduled air shipments, minimum shipment weight 0.5KG. Direct contracted air space guarantees transit performance. Overall lead time: 3–7 days. Ideal for urgent restocking, exhibition samples and high-value small e-commerce parcels, with priority customs clearance at airports and timely logistics updates.
(2) General Air Freight Channel: Suitable for regular bulk e-commerce stock replenishment with ample space. Products with built-in batteries are acceptable. For electronics and wireless goods, BIS / WPC mandatory certifications must be confirmed before shipment to avoid detention risks.
(3) LCL Sea Freight: Consolidated cargo loaded in containers at our domestic warehouse. Overall transit time: 22–30 days. High cost performance for bulk general cargo and medium-to-large shipments.
(4) FCL Sea Freight: Full container shipments accepted nationwide with dedicated personnel tracking the whole process. Designed for large-volume factory foreign trade orders, with abundant vessel space for large, heavy and project cargo.
(1) Acceptable Cargo: Regular general goods and mainstream e-commerce items complying with Indian customs import regulations. For controlled categories such as electronics and wireless communication products, the consignee must obtain mandatory import certifications including BIS and WPC in advance. Special goods such as food and medical devices require prior confirmation of import permits.
Prohibited Items Reminder: Counterfeit/infringing goods, currency, e-cigarettes, loose lithium batteries, flammable & explosive goods, powders, certain pharmaceuticals and endangered wildlife products are not accepted. India has no low-value duty exemption threshold. Under-declaration of goods value under the name of samples or gifts is strictly forbidden. Shipper shall bear all consequences including cargo detention, fines and heavy port demurrage caused by misdeclaration or concealed cargo. (2) Weight Range: 0.5KG – 3000KG, covering small samples, single medium/large parcels, bulk heavy cargo and full-container shipments, catering to small & medium cross-border e-commerce merchants and foreign trade factories.
Our India last-mile service relies on leading local carriers including Delhivery, DTDC and BlueDart plus local trucking fleets, covering all major industrial and commercial cities such as New Delhi, Mumbai, Bengaluru, Chennai and Kolkata.
Delivery Scope: Covers commercial zones, industrial parks, residential buildings and overseas warehouse addresses nationwide in India. Military camps and military-controlled zones are out of delivery scope.
Remote Area Rules: India has vast territory with large infrastructure gaps across states. Townships and remote northeastern states incur remote surcharges and extended delivery lead times. Enquire before shipment to avoid extra costs.
Non-compliant parcels incur extra handling fees; severely oversize shipments will be rejected directly. Custom solutions are available for oversized project cargo in full containers. Specific rules are as follows:
Weight Standards Compliant weight: Actual weight per parcel ≤70KG; Overage charge: Extra handling fee applies for parcels with actual weight between 70KG and 100KG; Hard rejection rule: Regular channel rejects parcels with actual weight ≥100KG (except custom FCL project cargo).
Dimension Standards Compliant dimension: Longest side ＜150cm; Overage charge: Oversize handling fee applies for single side from 150cm to 200cm; Hard rejection rule: Regular channel rejects parcels with any side ≥200cm (except custom FCL project cargo).
Volumetric Weight Calculation: Adopts international standard: Length × Width × Height (cm) ÷ 5000. The higher value between volumetric weight and actual weight will be used for billing.
Important: Wood-packaged cargo must carry IPPC‑ISPM15 fumigation marks. Non-compliance will lead to detention or return at destination port.
Full-process visual tracking is available for the India dedicated line. From domestic pickup, warehouse consolidation, trunk transportation, port customs inspection, last-mile delivery through to final receipt, customers can query transit routes, logistics milestones and shipment status in real time. One tracking number for the whole shipment with transparent information.
(1) Indian customs conducts strict inspections. Controlled goods such as electronics and wireless products must hold BIS / WPC mandatory certifications. Missing certifications will easily cause cargo detention and heavy demurrage. For regulated commodities, the consignee must obtain relevant permits in advance. Shipper bears all costs arising from detention or return due to lack of permits.
(2) For DDU non-tax-inclusive shipments, the consignee must hold valid Indian IEC import-export code, GSTIN tax ID and complete KYC submission. Formal clearance declaration cannot proceed without compliant qualifications. Destination duties, inspection fees, warehousing fees and all other charges are billed on an actual-cost basis. DDP mode only supports delivery receipt; BOE document for input tax credit cannot be provided. Please fully understand this rule before shipment.
(3) Commercial invoice, packing list and bill of lading must show fully consistent information. HS code declaration must be accurate. Under-declaration or misdeclaration of cargo value is prohibited. Indian customs cross-checks cargo value via big data; under-declaration may result in fines or even seizure of goods.
(4) We are not liable for compensation for transit delays caused by force majeure factors, including but not limited to flight/vessel cancellation, port congestion, extreme heat or heavy rainfall, domestic and overseas port inspections, local labour union strikes and customs policy adjustments.
(5) For returns caused by non-logistics reasons such as consignee refusal, invalid delivery address, incomplete/wrong address information, unsuccessful receipt or failure of consignee to provide compliant IEC/GSTIN/KYC documents, the shipper shall bear all return fees, redelivery fees, warehousing detention charges, penalties and other costs on an actual-cost basis.
(6) Wood-packaged cargo must carry IPPC‑ISPM15 fumigation marks. Non-compliance will lead to detention or return at destination port.
(1) For special cargo types, oversized dimensions, large-volume custom orders, project cargo and complex logistics requirements for the Indian market, dedicated custom logistics plans can be provided per shipment to meet individual shipping demands one-on-one.
(2) SINO dedicated lines serve direct customers including traders and cross-border e-commerce merchants only. Transshipment from peers is not accepted, thank you for your understanding!
(3) Contact Person: Mr. Xu Contact: Phone / WeChat / Enterprise WeChat: +86 19303007793
QQ客服