Since the development and use of Sino CRM customer relationship management system, Sino's business development and management capabilities have indeed improved significantly;

Later, when consulting with some logistics companies, I recommended them to use it and gave them very high evaluations;

Summarize the feedback on usage evaluation, which roughly includes the following points:

(1) Sales personnel follow up with customers, making it clear at a glance that each customer has followed up multiple times, eliminating the need for handwritten records, and having a better grasp of the customer's follow-up situation;

(2) The management of sales personnel is more direct and transparent. No need for sales personnel to report, sales management at all levels can check the work status of sales personnel within the group at any time, and provide guidance on customer follow-up notes; It can be said that it is a management tool for the sales department;

(3) The CRM system has a reminder function for customer follow-up. It is important to agree on the next communication time during this communication with the customer, and the system will remind sales personnel according to the time;

(4) Managing customer ownership for sales personnel is no longer a challenge. The system will record the person who entered the customer company for the first time as a follower. If someone contacts the company again later, the system will prompt that the entry cannot be made, thus avoiding duplication;

(5) For departing salespeople, the specific time and content of each follow-up for the customers they follow up with will not disappear just because the salesperson leaves. This was the biggest loss of a former salesperson leaving, but now with this system, this problem has been perfectly solved;

(6) For the same client company, the system can record multiple contacts and positions, so that for the business development of a company, one can try to talk to multiple people from them;

(7) Can allocate customer resources to new sales personnel for follow-up, simple and convenient;

(8) The customer resources accumulated by the company can be placed in the "Customer Open Sea", allocated as sales personnel, or applied for and collected by sales personnel themselves, with one click release in the background;

(9) Sales personnel cannot delete customer information casually, but can set personnel usage permissions. They cannot delete or change customer information casually, greatly ensuring the security of customer resources when personnel leave;